Frequently Asked Questions

This program looks good, but I’m moving to the NT with my work in 6 months. Is it even worth me starting?2018-09-09T19:18:28+00:00

Yes. Six months of the program will provide you with valuable skills that you can apply to begin to change problem behaviour. The Matrix Psychologist will plan the program for you so that any of the modules not completed prior to moving, will be able to be done online with video conferencing, through phone consults and regular submission of work sheets.

I’ve tried and failed many treatments in the past. What’s different about this program?2018-09-09T19:18:16+00:00

The Matrix Model is a unique intensive long term program.  The first 20 weeks involves regular attendance of a minimum of 3 sessions a week.  The program enables participants to continue to engage in their normal daily life whilst learning how to change dysfunctional behaviour and abstain from using drugs or alcohol.  The skills, strategies and support provided by the Matrix Program® assists participants to learn to manage life’s problems better.

My job can require me to do overtime and have late-minute shift changes. What happens if this interferes with my attendance at sessions?2018-09-09T19:18:02+00:00

The Matrix Program® is an open ended program.  This means at any time if you miss a session you will eventually be able to make that session up.  Additionally, individual sessions are available if you are unable to make the group session.  Some of these sessions will be available to be accessed online.  When ever you are unable to make a session it is important to advise your Matrix psychologist so they can provide you with other options in making up the session.

This program seems really “full on”, what happens if I can’t cope with the intensity?2018-09-09T19:17:49+00:00

During the course of the program you will have regular access to a psychologist who will support and assist you with areas of difficulty.  The Matrix Program® is intensive and does require commitment.  The weekly group program provides skills for coping with the stressors and difficulties in life that in the past were medicated by substance use.

Is the Matrix Program® only for stimulants like Meth?2018-09-09T19:17:33+00:00

No.  The Matrix Model has shown high levels of success with all substance abuse behaviours.

My partner has a drug problem but wont get help, how can the Matrix Program help me?2018-09-09T19:17:16+00:00

Although the Matrix Program® is primarily for the person with the problem behaviour, partners or family members can receive support with focused psychological strategies by a Matrix trained psychologist.  Individual support may be eligible for Medicare or private health cover rebate, please check with your GP or private health fund provider.

Do I have to do the whole 48 weeks, or can I just do the 20 week intensive phase?2018-09-09T19:17:04+00:00

The initial 20 week intensive phase provides individual and group sessions with a minimum of 3 contacts per week. Once the 20 week intensive phase is completed the client’s Matrix Psychologist will develop a continuing care treatment plan with the client for the rest of the program.  This will generally involve the client attending a weekly social support group, continue with the self-help group sessions and may include individual or couple sessions.

What sort of self-help groups do I need to attend?2018-09-09T19:16:52+00:00

There are a range of community self-help groups that clients can choose to attend. A list of these will be provided to you.  The Matrix Program® does not advocate for any specific self-help group.  However, the importance of attending these is crucial to recovery.  Clients need to find a group that fits their belief system.

Why do I have to do Urine & Breath testing?2018-09-09T19:16:41+00:00

Testing provides clients with objective results which supports their choice to abstain from drug or alcohol use. A negative test result reinforces for the client and their family the success of being in recovery and maintaining abstinence.  Testing also acts as a relapse deterrent and provides an opportunity for discussion should the client have relapsed and is embarrassed to disclose this.

What if I don’t want my family involved, or they don’t want to be involved in the program?2018-09-09T19:16:28+00:00

We understand that sometimes client’s prefer to be in treatment alone or their family wish not to engage with the client’s treatment program.  A significant contributor to recovery is having a support network which is why the Matrix Program® provides the Family Education Sessions.  Family can be determined by the client and client does attend the family sessions regardless of whether they have family members attend or not.

What happens if I relapse?2018-09-09T19:16:17+00:00

The Matrix Program® begins to prepare clients for relapse from the beginning of treatment.  We highlight relapse patterns which assist the client to prepare ahead for likely high risk times. We cannot identify all the triggers in our life that can lead to relapse, therefore, it is expected as part of recovery relapses do happen.  Therefore, in the event of a relapse it is important for the client to contact their Matrix Psychologist as soon as possible.  Support is provided to enable the client to get back in to recovery and develop further resilience to potential triggers.

What support do family members receive?2018-09-09T19:16:07+00:00

The Matrix Program® incorporates family education sessions.  These sessions run for 12 weeks and family members are encouraged to attend with the client.  This is not a therapy group. The focus of these sessions is to provide:

  1. Information on drug dependence, treatment and recovery,
  2. Understand how families are affected by a client’s drug or alcohol use,
  3. Strategies and skills on how family members can support a client’s recovery
Can I continue to see my own psychologist while I do the program?2018-09-09T19:15:56+00:00

Yes. If you have a treating psychologist it is essential to remain engaged with your psychologist whilst you undertake the Matrix Program®.  We will ask your permission to be able to liaise with your treating psychologist during your time in the Matrix Program®.  This enables us to provide continuity of support for you.

What’s the evidence that this program works?2018-09-09T19:15:48+00:00

The Matrix Model has been running for approximately 25 years.  During this time, the Matrix Institute (USA) has collated data to evidence the success of the program. Further information is provided at these websites:




Do I have to do the group work?2018-09-09T19:14:25+00:00

Group work is an important component of the program. Research has shown addiction treatment is far more effective when group work is included as part of the treatment. Rates of recovery and abstinence are higher in programs that include group therapy.

Groups provide positive peer support, they reduce isolation, enable people to witness the recovery of others, provide positive role modelling of adaptive coping, and promote an encouraging and supportive network.

Is this covered under Medicare or my Private Health Fund?2018-09-09T19:13:54+00:00

Unfortunately, our insurance schemes in Australia do not cover such long-term outpatient treatment at this point in time.

What if I can’t commit to every session?2021-02-28T02:23:39+00:00

There is a requirement in the intensive phase of the program to commit to a minimum of 3 sessions per week.  On the occasions where events may  interrupt regular attendance, extra sessions can be arranged with a Psychologist or our LEM to make up for the sessions missed.  FIFO workers have this option and also to link up from site during their swing when needing to prepare the plan for returning from site, which is usually a critical risk period.

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Please, do get in touch with us today to find out how we can.

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